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Sales Associate

Company Name:
Belk
The Sales Associate reports to the Sales Team Manager and ensures the uniform execution of the Belk direction within their store.
Essential Functions/Responsibilities: Responsible for:
o Maintaining floor and stock areas consistent with store standards.
o Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department. Following the ROCC the Dock process
o Ensuring timely set-up including signage for promotional events.
o Following procedures for all systems including counts, markdowns, re-tickets and inventory control.
o Maintaining Belk professional dress standards and appearance.
o Cooperating with fellow associates and management. Work professionally and pleasantly with co-workers, customers and managers to accomplish defined tasks.
o Complying with store policies including but not limited to those concerning attendance and tardiness.
o Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.
o Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.
Sales - Responsible for:
o Meeting or exceeding personal sales per hour goals.
o Using suggestive selling techniques with all customers.
o Identifying and reducing shrinkage in area.
o Meeting or exceeding units per transaction goals.
Customer Service - Responsible for:
o Supporting the store to meet or exceed their customer service goals
o Greeting customers warmly and with a smile.
o Handling each customer transaction professional and friendly manner
o Meeting or exceeding units per transaction goals.
o Thanking each customer by name following a purchase.
o Meeting or exceeding Belk rewards program goal
Requirements/Qualifications:
Education & Experience:
o No education requirement.
o Experience in retail preferred.
o Excellent communication skills.
Physical Requirements:
o Ability to use computer keyboard, standard telephone and other related business equipment.
o Hand manipulation to remove sensor tags
o Ability to push / pull 100-500 pounds when moving stock carts
o Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
Miscellaneous:
o Must be able to work a flexible schedule including evenings & weekends, due to shift rotation.
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.
Company Description:
Charlotte, N.C.-based Belk, Inc. is the nation's largest family owned and operated department store with more than $4 billion in sales and 300 Belk stores located in 16 Southern states and a growing digital presence. Founded on May 29, 1888 by William Henry Belk in Monroe, N.C., the company is in the third generation of Belk family leadership. Our mission is to satisfy the modern Southern lifestyle like no one else, so that customers get the fashion they desire and the value they deserve. Our vision is for the modern Southern woman to count on Belk first - for her, for her family, for life. Belk has been committed to community involvement since its inception and today gives 2.5 percent of its pretax income back to the communities it serves. During the past fiscal year the company and its associates, customers and vendors donated more than $20.9 million to those communities.

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